Internships @ Pillows Grand Hotel Place Rouppe

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Internships @ Pillows Grand Hotel Place Rouppe

Is guest-oriented service your first and second nature? Do you want to learn everything there is to know about the hotel in a luxury establishment?

Pillows Grand Hotel Place Rouppe

We believe that today’s and tomorrow’s travellers highly appreciate individualized experiences when it comes to staying in hotels. A personal approach in an elegant and medium-sized one-of-a-kind hotel. Pillows Hotels offers noble simplicity and contemporary classic design in a warm, inspiring and friendly ambience. Guests enjoy premium amenities and a sleeping experience as comfortable as their own.

We wish our guests a warm welcome in our charming hotels, where their comfort and well-being is our mission. We want to become a leading luxury boutique hotel collection, renowned for its excellent personal service and elegant designs. This is why we created Pillows Hotels.

Internship Kitchen (available from September 2019)

During this internship, you will be a part of our kitchen team. You will be assisting our chef de cuisine and the chef de parties by doing all the necessary preparations and you will take care of the composition, presentation and garnishing of all dishes. You will take care of the mise-en-place. You know about HACCP and are co-responsible for making sure these regulations are met. You get the opportunity to work together with a top chef who established a ‘chefs hat award’ who will guide you in developing your skills towards a Michelin star level.

Internship Front Office Host (available from February 2020)

During this internship you will be part of our front office team. You will be the first person of contact for our guests and it will be one of your responsibilities to make them feel welcome. When they require (touristic) information or want to make a reservation somewhere, it will be your job to assist them and give them advice. You will be taking care of (phone) reservations, check-in and check-out and the administrative processing of personal details. As a team you are responsible for the well-being of our guests, which means you need to be able to serve a welcome drink as well and gain experience within F&B. You will be in constant contact with guests which offers the perfect opportunity to train your service levels at a high and exclusive level.

Internship Housekeeping Supervisor (available from March 2020)

During your internship you will assist our Housekeeping manager. You will focus primarily on the operations side but you will get to know all the aspects of the department. Together with the Manager and Assistant Manager, you will be charge of inspecting rooms for our guests prior to arrival, follow up the cleaning team and room attendants, and the stock management. You will constantly be in contact with the operational teams of the hotel (Front Office, Guest Services and Food & Beverage), making sure our guests (and VIPS) are perfectly taken care off. We will help you in developing your leadership competences as well as your knowledge and experience in one of the most important departments of the hotel.

Internship Food & Beverages Host (available from March 2020)

During this internship your main focus will be on the F&B department and work together as a team to serve our guests as best as we can. We will teach you all about purchasing, stock management, promotions, menu design, staff schedules, forecasting and efficiency. You will also support the operational activities of the F&B department, banqueting, etc. You will constantly be in contact with our guests which offers the perfect opportunity to train your service levels at a high and exclusive level. We will help you in developing your leadership competences as well as your knowledge and experience of the F&B world.

Internship Reservations & Revenue (available from February 2020)

During this internship, you will be a part of our reservations team as well as our revenue team for both our hotels in Brussels. You will work with the reservations team for 2 days and with the revenue team for 3 days.

Reservations: You will receive and accept phone reservations and send confirmations and tenders. You will be doing the input of group reservations, adapting and updating the system and creating offers. You will be able to implement your knowledge about yield management and your commercial insights. You will be working in close collaboration with the Sales Department as well as the Front Office Department.

Revenue management: You will be assisting our hotel manager and our revenue manager. You will be asked to prepare meetings and communicate with multiple partners such as, Expedia, etc. You will be able to apply yield management and commercial insights in both customer relations as well as bookings.

Who are you?

Is guest-oriented service your first and second nature? Do you want to learn everything there is to know about the hotel in a luxury establishment?

Check your profile;

  • You are currently pursuing a degree in hospitality. An internship is an integral part of your education.
  • Available for at least three months.
  • A natural host with an operational mindset who strives to exceed our guest's expectations. 
  • A flexible and enthusiastic team player who is eager to learn and develop him/herself in a luxury establishment.
  • A sponge who absorbs knowledge and experience and uses it to excel in everything he/she undertakes.
  • Convinced that it's all about the team, not the individual.
  • Impeccable communication skills oral and written in Dutch and/or French and English. Any other language is a plus.

What we offer

We offer you a diversified internship in a luxury boutique hotel that approaches things differently. You will join a team of experienced hospitality professionals who are ready to teach you everything they know about hospitality and coach you to become the best you can be. On top of that you will receive a monthly pay of €400,-.

Please note that we cannot offer accommodation to our interns. If you apply please make sure you have or can find accommodation for the duration of your internship. If needed, we can give you advice about this.

About IHMG

IHMG is the holding company of the hotel brands Sandton Hotels and Pillows Hotels. IHMG is a globally focused hospitality organization with a strong base in the Netherlands. The unique hotels are all situated on beautiful locations near the best places to visit. With our tailored Pillows Hotels brand we launched our luxury boutique hotel collection. We are fully focused on realizing our ambition to transform Sandton hotels according the Pillows concept. Additionally we have the ambition to realize new locations across the major European cities. As we are rapidly growing, internal growth is one of our most important missions. More information?

Are you the colleague we are looking for?

Please apply via the button and we will get back to you as soon as possible. Please state clearly in your motivation which kind of internship you are looking for. Would you like to have more information? Contact: Elise Bulte, Recruiter, via telephone or Whatsapp +31613752749

We are looking forward to your application!



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